At Just Love Prints, we work hard to provide you with the best possible customer experience. Our products are prayerfully and intentionally crafted, and we love when you receive your happy mail! We hope this FAQ section helps with any questions you may have. Please let us know if you have any additional questions, or if there is anything we can do to make your Just Love experience even better! lindsay@justloveprints.com
Shipping & Orders
Your order will be fulfilled in 1-3 business days. Shipping time is in addition to fulfillment time. Please see the checkout page for more details regarding shipping.
International orders: International orders typically take 10-15 days to arrive, but can take longer depending on location or possible customs delays. Customs fees or duties are the responsibility of the customer.Â
At this time, we only ship to Canada.
Due to the nature of our processing system, orders usually cannot be cancelled or altered, but please contact us for more information, and include your order number in your message.Â
Please contact us and we will assist you further!Â
Domestic Orders: If your tracking reads that your package was marked as delivered but you have not yet received it, we ask that you please take the following steps:
1. Check with another member of your household who may have brought the package inside without your knowledge.
2. Search other areas of your home (front porch, back porch, mailbox, side door, garage, etc.)
3. Check with a neighbor to see if it was delivered to the wrong house by mistake.
4. Reach out to your local post office for more information
5. Contact us lindsay@justloveprints.com and include your order number
Please note: Just Love Prints is not responsible for refunding or reshipping (free-of-charge) lost orders due to an incorrect address provided at checkout.
Please contact us  within 7 days of receiving your item with a photo of the damaged item(s) for our records. We will examine each situation on a case by case basis and rectify it lickity-split!
Please contact us within 7 days and we will rectify the situation!
We happily accept returns and exchanges. Please contact us within 14 days of order receipt. Buyers are responsible for return shipping fees.
Note: we cannot accept returns for customized or digital download items.
Miscellaneous
Nope! We never include pricing information in any of our orders.
No, prints do not come framed. My favorite stores for inexpensive frames are Michaels, A.C. Moore, Hobby Lobby, and Home Goods! If you're looking for "stick frames" (poster frames) I'd recommend Amazon!Â
We are not currently taking custom requests for prints.
At this time, I am only able to take requests for custom temporary tattoo orders of 200+ units.Â
Yes. Please contact us!
No. Your information will never be shared with third parties. We will only use your contact information to communicate with you about your order.